Privacy Policy

Secret Owl Fashion

1. Introduction: Secret Owl Fashion ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL], use our services, or purchase our products. This policy is in accordance with the Information Technology Act, 2000, and the rules thereunder as applicable and amended from time to time.

2. Information We Collect: We may collect and process the following types of information:

  • Personal Identification Information: Name, email address, phone number, postal address, and any other information you provide to us.
  • Payment Information: We do not collect or store card details of any customer. Payments are processed through secure third-party payment gateways.
  • Technical Data: IP address, browser type, device information, and browsing activity.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Information: We collect information through various methods, including:

  • Direct Interactions: When you create an account, place an order, subscribe to our newsletter, or contact us for support.
  • Automated Technologies: As you interact with our website, we collect technical data about your equipment, browsing actions, and patterns through cookies, server logs, and other similar technologies.
  • Third Parties: From third-party services and partners, such as payment processors and delivery services.

4. Use of Your Information: We use the information we collect for the following purposes:

  • To Process Transactions: To manage payments, fees, and charges, and to deliver the purchased products or services. Note that we do not collect or store card details of any customer. Payments are securely processed by third-party payment gateways.
  • To Improve Our Services: To analyze usage and trends, and to enhance the user experience on our website.
  • To Communicate with You: To send you updates, promotional materials, and respond to your inquiries and support requests.
  • To Manage Your Account: To create and manage your account, and to provide you with account-related services.
  • For Marketing Purposes: To provide you with information about other goods and services we offer that are similar to those that you have already purchased or inquired about.

5. Disclosure of Your Information: We may share your information with third parties under the following circumstances:

  • Service Providers: With third-party vendors who provide services such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These providers adhere to strict data protection and privacy policies.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6. Data Security: We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet, or method of electronic storage, is 100% secure.

7. Data Retention: We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights: Under applicable data protection laws, you have the right to:

  • Access Your Data: Request access to your personal information.
  • Correct Your Data: Request correction of the personal information that we hold about you.
  • Delete Your Data: Request deletion of your personal information.
  • Object to Processing: Object to the processing of your personal information.
  • Data Portability: Request the transfer of your personal information to you or to a third party.

9. Cookies: We use cookies and similar tracking technologies to track the activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

10. Changes to This Privacy Policy: We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.